VENKEY
MEJI MEDIA LTD
PRIVACY POLICY
Last Revised: June 10, 2018
CONTENT
1. Introduction: who we are and why you need to read this Privacy Policy
2. Definitions: what is defined as Personally Identifiable Information and what is not
3. What information is collected, how it is used and when it is shared: types of information we collect about you, how and why we use it, and under what circumstances your information may be shared with others
4. Security: where we store your information and how we protect it
5. Location of servers: we store your information on UK servers
6. Your rights with regard to information we collect about you: You have certain rights with regard to management of your Personally Identifiable Information including the right to modify or delete information from our servers or to move your information from our servers to another company’s server
7. Data erasure: how long we may store your information for
8. Opt out of receiving marketing materials: directions on hot to opt out of receiving marketing materials from us and our partners
9. Minor’s Privacy: we do not collect information from persons under the age of 18.
10. Compliance with laws: Our Privacy Policy complies with the strictest privacy protection laws in the world so you have peace of mind
11. Changes to Privacy Policy: we may make changes to this Privacy Policy; we will notify you if any such changes occur; your continued use of the Service will constitute your consent to
12. Contact us: our contact information
1. INTRODUCTION
Your privacy and the security of your personal information are very important to us. This Privacy Policy is incorporated into and made part of our Terms and Conditions located at www.venkey.co.uk/terms. This Privacy Policy describes how Meji Media Ltd, a private limited company governed by the laws of England and Wales (the "Company", "we," “our,” or "us"), collects, stores, uses your information, under what circumstances it might share or disclose it and how your information is being stored and protected. It is vital that you read this Privacy Policy carefully before using Venkey (found at www.venkey.co.uk), an online venue locator service (“Site”) operated by the Company. The Site facilitates venue bookings between those who seek to book a venue for an event (“Client(s)”) and venue providers (“Venue Provider(s)”).
By using the Site, you consent to Company’s practices of collecting, storing, using, sharing, disclosing, and protecting your personal information. If you agree to consent to this Privacy Policy on behalf of an entity, "you," "your," or “yours” will refer and apply to that entity. If you do not agree with and consent to all the practices described in this Privacy Policy, please discontinue using the Site.
2. DEFINITIONS
• “Personally Identifiable Information” means any information that identifies or can be used to identify or contact a person if used combined together with other pieces of information. Such Personally Identifiable Information may include, but is not limited to, a name, identification number, an online identifier, mailing or billing address, email address, telephone number, photo, signature, Internet Protocol (“IP”) address location data, cookie identifier, date of birth, billing or credit/debit card information, or one or more factors specific to physical, physiological, genetic, mental, economic, cultural or social identity of a person.
• “Non-Personally Identifiable Information” means information that cannot be used to identify or contact a person. Such Non-Personally Identifiable Information may include, but is not limited to, user’s browser type, browser version, operating system, files viewed, webpages visited, time and date of user’s visit, time spent on each webpage and other anonymous statistical data.
• “Content” means any and all content (including, but not limited to, descriptions, pictures, videos) that a Venue Provider uploads, posts, displays, shares and otherwise makes available on or through the Site.
All terms not defined in this Privacy Policy are defined in our Terms & Conditions located at www.venkey.co.uk/terms.
3. WHAT INFORMATION IS COLLECTED, HOW IS IT USED AND WHEN IT IS SHARED
We collect both Personally Identifiable Information and Non-Personally Identifiable Information about you. Here is the description of information we collect about you, how and why we use it, and under what circumstances your information may be shared with others:
• If you register for a Client Account, we will ask you to provide your first and last name, entity name (if you represent one), email address, a phone number, and mailing address. We collect this information for the purpose of providing you with the Site and Company Services, identifying you as a user, sending you updates about our Terms and Conditions, Privacy Policy or other legal notices and marketing offers, or responding to your requests/inquiries.
• If you register for a Venue Provider Account, we will ask you to provide (i) your email addresses and phone numbers, (ii) general information on the venue such as the name of the venue you operate, general rules and policies of your venue, the venue’s address, its capacity, size, photos, facilities it has, amenities it offers, and whether it has different meeting spaces or not. We collect this information for the purpose of providing you with the Site and Company Services, identifying you as a user, creating a profile for your venue, sending you updates about our Terms and Conditions, Privacy Policy or other legal notices and marketing offers, or responding to your requests/inquiries.
• Your Financial Data. We may employ third-party service providers and individuals to facilitate the provision of the Company Services. Such third-party service providers will have access to your Personally Identifiable Information only to perform specific tasks on our behalf and are obligated not to disclose or use your Personally Identifiable Information for any other purpose. One of such third-party service providers that we work with is Stripe (a third party payment processing company). It handles payment operations for us. When you book a venue via the Site, you are asked to provide full namе, email address, phone number, and company name. When you make a payment, you are asked to provide full name, a valid credit or debit card number, card type, expiry date, and Card Security Code (also known as CSC, CVC, CVV, or CV2). We collect such pieces of information and forward it to Stripe. Stripe is responsible for processing and storing your financial data. Stripe may request billing address and phone number, however, these pieces of Personally Identifiable Information will not be stored neither by us nor Stripe. If you wish to know how your financial data is processed and stored, please read Stripe’s privacy policy located at www.stripe.com/us/privacy. On our end, we are only able to see and store your billing address and telephone number that will be used to contact you in case there is a billing issue.
• Your Content. If you are a Venue Provider, any information, descriptions, pictures, videos, or other materials uploaded, posted, displayed, shared and otherwise made available by you on or through the Site will be collected and stored by us for the purpose of creating a profile for your venue. You are solely responsible for your Content. You assume all risks associated with the use and sharing of your Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your Content that makes you or any third party personally identifiable.
• Submission of Suggestions and Feedback. If you provide us with any suggestions or feedback about the Site or Company Services (“Suggestions”), you will automatically assign to us all rights to the Suggestions and agree that we shall have the right to use such Suggestions and related information in any manner we deem appropriate. We will treat any Suggestions you provide to us as non-confidential and non-proprietary. You agree that you will not submit to us any information or ideas that you consider to be confidential or proprietary.
• Cookie Identifiers. “Cookies” are small files created by websites a user visits. They are designed to hold a modest amount of data specific to a particular user and website, and can be accessed either by a web server or such user’s computer. Cookies are a convenient way to carry information from one session on a website to another, or between sessions on related websites, without having to burden a server machine with massive amounts of data storage. Storing the data on the server without using Cookies would also be problematic because it would be difficult to retrieve a particular user's information without requiring a login on each visit to the website. If there is a large amount of information to store, then a Cookie can simply be used as a means to identify a given user so that further related information can be looked up on a server-side database. For example, the first time a user visits a site he/she may choose a username, which is stored in the Cookie, and then provide data such as password, name, address, preferred font size, and so on. This information would all be stored in a database using the username as a key. Subsequently when the site is revisited the server will read the Cookie to find the username, and then retrieve all the user's information from the database without making the user to re-enter it.
By using the Site, you agree that we may use such Cookies as Laravel system cookies XSRF-TOKEN and laravel_session, to enable us to keep track of your movement from webpage to webpage so you are not asked to re-sign in or enter the same information you have already provided (during an active browser session). Such session Cookies are destroyed two hours after your current browser window is closed. If you refuse the use the Cookies almost all features of the Site will be disabled. In order to ensure smooth operation of the Site, you must accept the use of Cookies. You may instruct your browser to refuse all Cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept Cookies, disable cookies or to notify you when receiving a new Cookie.
• Google Analytics and Similar Analytics Tools. Third party services such as Google Analytics help businesses analyze the traffic to their websites and mobile applications by collecting, monitoring and analyzing Non-Personally Identifiable Information.
Google Analytics works via a “page tag” or so-called “Google Analytics Tracking Code”, which is a snippet of JavaScript code. A website owner adds this code to every page of a website that it would like to track. When a website user visits the website (and Javascript is enabled), the tracking code runs in such user’s browser, collects user’s data, and sends it to a Google data collection server. Google Analytics may collect the following types of Non-Personally Identifiable Information about how users use a website: date and time of visit, webpages visited, time spent on each webpage, referring website details (such as the URI a user came through to arrive at this site), type of web browser, type of operating system, Flash version, screen resolution, and screen color processing ability, network location and IP address (IP address may be Personally Identifiable and Non-Personally Identifiable Information depending on whether it is anonymized or not). Google Analytics may also be used to store such Non-Personally Identifiable Information as: document downloads, clicks on links leading to external websites, errors when users fill out forms, clicks on videos, scroll depth, interactions with site-specific widgets. Google’s latest version of Google Analytics (Universal Analytics) can be used to track mobile app activity, telephone conversations, point of sale transactions, and RFID or NFC sensor activity. Google Analytics does not collect any Personally Identifiable Information from users of a website.
By using the Site, you agree that we may use third party services such as Google Analytics to help us analyze the traffic to the Site. To learn more about how Google Analytics collects and processes your Non-Personally Identifiable Information, please refer to Google’s privacy policy located at https://policies.google.com/privacy.
• Google Maps API. The Site employs Google Maps API to enable you to conduct a venue search. Google Maps is operated by Google LLC. To see what information it may collect about you, please refer to its privacy policy: https://policies.google.com/privacy.
• Facebook’s Remarketing Service. We use Facebook’s remarketing services to show advertisements (also called interest-based advertising) to you on third party websites after you have visited the Site. You can learn more about interest-based advertising from Facebook by visiting www.facebook.com/help/164968693837950. To manage your ad setting or preferences, follow the instructions found here www.facebook.com/about/ads/#568137493302217. Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance (“DAA”). You can also opt-out from Facebook and other participating companies through the DAA in the USA www.aboutads.info/choices/, the DAA of Canada in Canada www.youradchoices.ca or the European Interactive Digital Advertising Alliance in Europe www.youronlinechoices.eu, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook's Data Policy www.facebook.com/privacy/explanation.
• Email marketing services. We use email marketing services of ActiveCampaign, LLC (“ActiveCampaign”). ActiveCampaign provides a platform that allows us to reach our customers, to understand how our customers interact with marketing communications and other content, and to customize marketing based on our customers’ interests. ActiveCampaign collects email addresses and phone numbers. To understand how ActiveCampaign collects, uses and discloses information about you, please read ActiveCampaign’s privacy policy by following this link www.activecampaign.com/privacy-policy.
• Business Transfers or Bankruptcy. We may sell, transfer or otherwise share some or all of our assets, including your Personally Identifiable Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
• Disclosures for Legal Purposes. We may disclose your Personally Identifiable Information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of Service users or the public, or (iv) protect us from legal liability.
• Use and Disclosure of Non-Personally Identifiable Information. We reserve the right to use and disclose Non-Personally Identifiable Information for any purpose and to share it with any third party at our sole discretion
4. SECURITY
The security of your information is important to us. We use commercially reasonable efforts to store and maintain your information in a secure environment and have implemented commercially reasonable procedures designed to limit unauthorized access, use or disclosure of your information. Our server is hosted and protected by Web Optic Limited.
You are also responsible for helping us protect the security of your Personally Identifiable Information. For instance, never give out your password, and remember to log out of your Account when you are finished using the Site. Despite these measures, you should know that we cannot fully eliminate security risks associated with your information.
5. LOCATION OF SERVERS
If you access the Site outside the United Kingdom, please note that we will store information about you including your Content on servers located in London, United Kingdom.
6. YOUR RIGHTS WITH REGARD TO INFORMATION WE COLLECT ABOUT YOU
You have the following rights with regard to information about you:
• the right to be informed about what kind of information about you is collected, stored, processed and disclosed by us; therefore, we have compiled this Privacy Policy for you;
• the right of access (you can request us to provide you verbally or in writing with the type of information we store about you and we have a month to respond to your request);
• the right to rectify any Personally Identifiable Information that is inaccurate;
• the right to erasure (some conditions apply, see Section 7 below);
• the right to restrict processing your Personally Identifiable Information, however, if you restrict us from processing a part of your Personally Identifiable Information that is essential to our provision of the Site or Company Services, you may be asked to terminate your account and stop using the Site;
• the right to data portability; the right to data portability allows users of the Site to obtain and reuse their Personally Identifiable Information for their own purposes across different services; you may request us to transmit your Personally Identifiable Information directly from our servers to another company’s servers and we will do so where it is technically feasible;
• the right to object (for example, you have an absolute right to stop us from using your Personally Identifiable Information for direct marketing - read our opt-out instructions below); you may express your objection verbally or in writing and we have a month to respond to any such objection; we might still continue processing your Personally Identifiable Information if we are able to show that we have a compelling reason for doing so;
• the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or that affects you significantly.
If you would like to exercise any of the above rights, please an email to: info@mejimedia.com.
7. DATA ERASURE
Your Personally Identifiable Information will be erased when (i) it is no longer needed for its original processing purpose, (ii) you withdraw your consent for us to store it by deleting your Account, (iii) there is no preferential justified reason for the processing of your Personally Identifiable Information and you object to our processing of your Personally Identifiable Information, or (iv) erasure of your Personally Identifiable Information is required in order to fulfil a statutory obligation under the EU law or the right of the EU Member States. Therefore, we will make sure your Personally Identifiable Information will be erased under all of the above-mentioned circumstances. You may request us to erase your Personally Identifiable Information verbally or in writing and we have a month to respond to any such request.
8. OPT OUT OF RECEIVING MARKETING MATERIALS
When you receive newsletters, surveys, offers, and other promotional materials from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe link provided in the e-mail you receive or by contacting us directly at info@mejimedia.com. Despite your indicated e-mail preferences, we may send you service related communication, including notices of any updates to our Terms and Conditions or Privacy Policy.
9. MINOR'S POLICY
The age of majority depends upon jurisdiction and application, but it is generally set at eighteen (18). Minors or the underaged may use the Site and the Company Services, however, a parent or legal guardian must be the one who registers for an Account providing us his/her Personally Identifiable Information and not the minor’s.
Therefore, we do not knowingly collect or solicit Personally Identifiable Information from anyone under the age of 18 or knowingly allow such persons to open an Account on the Site.
If you are under 18, please do not attempt to open any such Account or send any information about yourself to us, including your name, address, telephone number, or email address.
No one under the age of 18 may provide any Personally Identifiable Information to the Company via the Site. In the event that we learn that we have collected Personally Identifiable Information from an individual under the age of 18 without any prior parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about an individual under the age of 18, please contact us at info@mejimedia.com.
10. COMPLIANCE WITH LAWS
Our Privacy Policy complies with the strictest laws on handling of Personally Identifiable Information. Such laws include: USA’s Children's Online Privacy Protection Act (COPPA) and European Union’s General Data Protection Regulation (GDPR).
11. CHANGES TO PRIVACY POLICY
We reserve the right, at our sole discretion, to modify or replace this Privacy Policy at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Site after any modifications become effective, you consent to all the practices described in the updated Privacy Policy. If you do not agree to the updated Privacy Policy, please terminate your account and stop using the Site.
We reserve the right, at our sole discretion, to modify or replace this Privacy Policy at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Site after any modifications become effective, you consent to all the practices described in the updated Privacy Policy. If you do not agree to the updated Privacy Policy, please terminate your account and stop using the Site.
12. CONTACT US
If you have any questions about this Privacy Policy, please contact us.
Meji Media Ltd
Creative Industries Center,
Wolverhampton Science Park,
Glaisher Drive
Wolverhampton
WV10 9TG
Telephone: +44(0)8002100647
Email: info@mejimedia.com